Yellow Iron Parts Exchange

Terms of Service

Working draft · Effective date pending

Prepared from Customer Terms of Service Agreement V2 (August 26, 2026), with proposed SMS additions. This working draft is for review and is not yet in effect.

THESE TERMS FORM A BINDING AGREEMENT AND INCLUDE AN ARBITRATION AGREEMENT, CLASS-ACTION WAIVER, LIABILITY LIMITATIONS, AND RULES FOR PAYMENTS, RETURNS, AND DISPUTES.

By clicking “Accept,” creating an account, or using any account-only feature of the YIPE website, mobile application, or related services (collectively, the “Marketplace”), you agree to these Terms of Service (“Terms”) with Yellow Iron Parts Exchange, LLC, a Wisconsin limited liability company (“YIPE”). If you use the Marketplace for an organization, you represent that you may bind it, and “you” includes that organization. If you do not agree, do not create an account or use account-only features.

1) The Marketplace and YIPE’s Role

YIPE provides an online marketplace through which users may list, locate, negotiate for, buy, and sell used, salvage, and other off-highway equipment parts. YIPE is not the seller, buyer, manufacturer, owner, dealer, appraiser, inspector, repairer, carrier, freight forwarder, or guarantor of any listed part. A sale contract is directly between the buyer and seller. YIPE provides marketplace, payment-administration, communication, shipping-coordination, and dispute-administration services only.

YIPE does not certify or warrant a part’s identity, title, authenticity, provenance, condition, safety, legality, merchantability, compatibility, fitment, or value, or any user’s identity, authority, or statements. Any verification badge reflects only the limited checks stated in the Marketplace and is not an endorsement.

2) Eligibility, Accounts, and Electronic Contracting

You must be at least 18 years old and legally able to contract. You must provide accurate, current information; protect your credentials; promptly update changes; and accept responsibility for activity under your account. One person or business may not use multiple accounts to avoid restrictions. YIPE may require identity, business, tax, bank-account, ownership, or authority verification.

You consent to electronic records, signatures, notices, disclosures, and transaction documents. You may retain these Terms by downloading or printing them. YIPE may send operational notices through the Marketplace or to the email address associated with your account.

3) Listings, Wanted Requests, and User Content

An account must list a part, post a Wanted request, message, make or accept an offer, buy, or sell. Public pages may display listing information, a user’s first name and last initial, state, and a “Verified business” label where applicable. Negotiated prices, payments, commissions, refunds, saved and browsing activity are not public.

You retain ownership of descriptions, photos, recordings, requests, messages, and other content you submit (“User Content”). You grant YIPE a worldwide, nonexclusive, royalty-free license to host, copy, process, adapt for formatting, display, distribute, and promote User Content as reasonably needed to operate, improve, and market the Marketplace. This license ends when the content is deleted, except for transaction records, prior public promotion, backups, legal holds, and content reasonably needed to enforce these Terms or resolve a claim.

You represent that you own or may use the User Content and that it is accurate and lawful. YIPE may reject, edit for formatting, pause, remove, or decline to publish content, but has no duty to monitor every listing or message.

4) Seller Obligations

Each seller represents and warrants that the seller owns the part or has authority to sell it; the part is free of undisclosed liens and claims; and the listing is complete and materially accurate. The seller is responsible for part identification, condition, operability, measurements, defects, repairs, included and excluded components, source-machine information, hazardous characteristics, availability, removal, packaging, loading, weight, dimensions, pickup information, and legally required disclosures.

Sellers may not list stolen, counterfeit, illegally obtained, unlawfully encumbered, sanctioned, export-restricted, illegally resold recalled, or otherwise unlawful items. Batteries, fuel-system or fluid-bearing parts, pressurized components, and other regulated materials may be listed only if they may be removed, packaged, labeled, and shipped legally and safely. The seller must drain fluids and complete required hazardous-material documentation where applicable. YIPE may remove or refuse any unsafe or noncompliant listing.

5) Buyer Obligations

The buyer must review the entire listing, ask necessary questions, confirm measurements and fitment, provide accurate delivery and receiving information, and arrange safe unloading, inspection, installation, and use. Unless seller made a materially incorrect fitment representation, fitment and compatibility are the buyer’s responsibility. No return is permitted for buyer’s remorse, changed needs, or incorrect fitment attributable to the buyer.

6) Offers and Binding Sales

A listing is an invitation to make or accept an offer unless the Marketplace expressly states otherwise. A sale becomes binding when an offer is accepted and the Marketplace confirms the order, subject to successful payment. The transaction page, accepted offer, listing, messages incorporated into the sale, fee disclosure, shipping terms, and these Terms form the transaction agreement. YIPE may cancel or refuse a transaction for suspected fraud, illegality, pricing or system error, nonpayment, safety risk, sanctions, or violation of these Terms.

7) Prices, Seller Commission, and Taxes

The buyer will pay the accepted merchandise price, and any applicable taxes, as the initial charge. Shipping charges will be charged separately as defined in Section 9. The buyer is also responsible for any other pass-through charges disclosed before the applicable charge. Unless a different rate is disclosed to the seller before the sale becomes binding, YIPE’s seller commission is 15% of the merchandise price. The seller authorizes YIPE to deduct the commission and other transaction-specific amounts authorized by these Terms from seller proceeds. Commission does not apply to tax, shipping, or separately stated removal compensation. A partial merchandise refund reduces commission proportionally; a fully canceled sale earns no commission.

YIPE may calculate, collect, remit, or report taxes when YIPE or its provider determines it is required. Users remain responsible for taxes, permits, exemption certificates, and reporting not collected or handled by YIPE. A buyer claiming exemption must provide timely, valid documentation. Sellers must provide accurate taxpayer information and consent to tax reporting, including any required Form 1099-K or successor form. Tax forms may report gross payments without reduction for commissions, refunds, shipping, or other amounts, required by law.

8) Payment Collection and Seller Payouts

Payments are processed by Stripe or another disclosed payment provider under that provider’s terms. Payment is complete only when the provider confirms success. Each seller appoints YIPE as the seller’s limited payment-collection agent solely to accept buyer payment for Marketplace transactions, administer refunds and adjustments, deduct authorized amounts, and transmit net proceeds. A buyer’s payment to YIPE or its payment provider satisfies the buyer’s payment obligation to the seller for that amount, subject to reversal, chargeback, return, fraud, or payment failure.

Amounts awaiting resolution of the inspection period are transaction proceeds pending seller payout—not an escrow account, deposit account, trust account, or bank account held for the user. YIPE does not pay interest. Funds may be held in, allocated within, or transferred through YIPE’s payment-provider balances. YIPE will initiate payout after acceptance or expiration of the inspection period without a timely claim, subject to provider availability, reserves, legal holds, sanctions screening, refunds, reversals, chargebacks, taxes, and adjustments authorized by these Terms.

If YIPE establishes after payout, on reasonable evidence, that a loss resulted from seller fraud, material misrepresentation, breach of these Terms, or other seller fault, YIPE will give the seller written notice describing the basis and supported amount. The seller must repay that amount within 15 calendar days. YIPE will not debit an unrelated future payout or the seller’s bank account without separate authorization, except as required by law or payment-provider rules. YIPE bears payment-network losses and fees on an otherwise conforming sale unless the loss resulted from seller fault or fraud.

9) Shipping and Logistics

Delivery Logistics: YIPE may display or arrange parcel, less-than-truckload, heavy-haul, or other shipping through third-party providers. Unless the transaction page states otherwise, YIPE acts only as a technology and coordination intermediary and is not the carrier. Carrier and coverage terms shown at booking also apply. Estimated rates, pickup dates, and delivery dates are not guaranteed.

Shipping Rate Charged Separately: If shipping is arranged through a Marketplace provider, buyer authorizes YIPE or its payment provider to charge buyer separately for shipping after payment for the merchandise. The shipping charge will be the rate produced by the applicable integrated shipper using the shipment information supplied by the buyer and seller. YIPE will disclose the applicable shipping charge to the buyer before processing that charge

Buyer Data: If YIPE offers an integrated label or booking, the seller must provide exact weight, maximum dimensions, pickup conditions, loading needs, readiness, and a pickup contact; the buyer must provide exact delivery conditions, unloading needs, access restrictions, and receiving availability. YIPE may disclose names, phone numbers, addresses, and shipment information to carriers and service providers as reasonably necessary. Labels and shipping documents may reveal this information to the parties.

Buyer Chosen Shipper: If the Marketplace permits a buyer-selected outside carrier, the buyer contracts with and pays that carrier directly unless otherwise stated, assumes carrier-selection risk, and must provide tracking and coverage information. Use of an outside carrier does not bypass YIPE payment, inspection, claim, or anti-circumvention rules. The parties may not use logistics disclosures to solicit or complete an off-platform sale.

Buyer Inspection: Buyer must inspect the shipment before signing the proof of delivery (“POD”). Any visible damage, shortage, broken seal, or tampering must be noted on the POD before it is signed. The buyer must also photograph the condition of the shipment and any affected packaging, preserve the part and packaging, and promptly report the issue to YIPE through the Marketplace so that YIPE may administer the applicable carrier claim. The buyer’s failure to follow these requirements may limit or prevent recovery from the carrier.

Transfer of Responsibility: The seller is responsible for loss, delay, or denied coverage caused by inaccurate shipment information, inadequate packaging, loading, undisclosed hazardous material, or seller-caused damage. The buyer is responsible for loss or extra cost caused by delivery changes, unavailable receiving, improper unloading, or buyer-selected carrier acts. Carrier-caused loss is governed by applicable carrier and cargo-coverage terms; YIPE does not insure or guarantee any uncovered amount.

10) Readiness and Cancellation

Unless the transaction page states a different period, a removed and measured part must be ready within 48 hours after successful part payment. A still-installed part must be removed, checked, measured, and ready within seven calendar days. The seller may request one extension of up to seven additional calendar days, effective only if the buyer approves it through the Marketplace.

A buyer may cancel and obtain a full refund before the seller begins documented removal or preparation for that order. If seller completes qualifying work and a valid shipping option is available, a voluntary buyer cancellation is subject to the cancellation charge disclosed by the buyer before the buyer pays; absent a different disclosure, it is 10% of the merchandise price, with a $250 minimum and $2,000 maximum. The charge is paid to the seller and YIPE takes no commission on it. Seller failure results in a full buyer refund and no seller compensation. Other cancellations and any YIPE-funded removal compensation are governed by the transaction page.

11) 14-Day Inspection Period

The buyer has 14 business days after confirmed delivery to inspect the part and open a claim through the Marketplace. Delivery is day zero, and the deadline is 11:59:59 p.m. in the delivery address’s local time on day 14. Early acceptance requires a separate affirmative confirmation and ends YIPE’s internal claim process. If no timely claim is opened, the inspection period ends and seller payout processing may begin. Written seller warranties and nonwaivable legal rights remain separate.

The claim process covers a part that materially differs from the listing, does not function as expressly represented, or was damaged in shipping. It does not cover buyer’s remorse, expected wear consistent with the listing, buyer-responsible fitment, or damage caused by unloading, installation, testing, modification, misuse, storage, or failure to follow reasonable instructions.

12) Claims, Evidence, Returns, and Refunds

A timely claim pauses payout where practicable. The buyer must preserve the part and packaging and timely provide photographs, video, diagnostic or testing evidence, carrier records, and any reasonable inspection YIPE requests. Both parties must cooperate and meet stated deadlines. YIPE may decide the outcome of its internal marketplace process based on reasonably available evidence; that decision does not eliminate nonwaivable legal rights or payment-network rights.

For established seller fault requiring a full return, the buyer receives the merchandise price and outbound freight attributable to the part; the seller is responsible for authorized return freight and seller-caused handling costs; and YIPE reverses commission on refunded merchandise. Unless law requires earlier payment, the refund may be released after the authorized carrier confirms tender of the return. A buyer who fails to cooperate by the deadline without an approved extension keeps the part and receives no Marketplace refund.

A partial refund with the buyer retaining the part ordinarily requires both parties’ agreement. If seller fault is established but no safe, lawful, or reasonably available return is possible, YIPE may authorize a refund and direct lawful retention or disposal. If carrier fault is established and the seller complied with these Terms, YIPE may pay the seller and administer the carrier claim for the buyer, subject to purchased or accepted coverage limits.

13) Chargebacks and Payment Disputes

Before initiating a chargeback or ACH dispute, the buyer must first use YIPE’s claim process unless prohibited by law or network rules. Users must not make false or duplicative claims. Each user authorizes YIPE to provide the payment provider with relevant transaction, listing, message, shipping, and claim records. A chargeback does not determine the merits of a dispute between buyer and seller.

14) On-Platform Communications and Non-Circumvention

Marketplace communications and transactions must remain on-platform. YIPE may automatically scan messages and submitted text for telephone numbers, email addresses, exact street addresses, machine-specific identifiers, and apparent attempts to arrange an off-platform transaction. Messages may be blocked, delayed, or flagged. Authorized personnel may review flagged or reported messages and messages reasonably needed for support, fraud, safety, claims, legal compliance, or enforcement. By using messaging, you consent to this automated processing and limited human review as described in the Privacy Policy.

Users introduced through YIPE may not directly or indirectly avoid YIPE by moving the introduced transaction—or another transaction between those users—to another channel during the 12 months after their most recent message, offer, or transaction with each other through YIPE. This restriction does not apply to a relationship the parties can document existed independently before the YIPE introduction. YIPE may warn, suspend, or terminate participating accounts. If reliable evidence establishes an off-platform sale and its price, the seller must pay the commission that would have applied. If price cannot be reliably established, YIPE may use account remedies but will not estimate a sale amount, and buyer does not owe the commission but may lose Marketplace access.

15) Privacy

YIPE’s Privacy Policy, incorporated into these Terms, explains collection, use, disclosure, retention, and deletion of personal information. Content deliberately submitted to a published listing or Wanted request becomes public as shown before publication; other uploads are private by default. YIPE may disclose information to payment, identity-verification, hosting, analytics, AI, shipping, fraud-prevention, support, professional-advisor, and legal-compliance providers as reasonably necessary.

YIPE does not sell personal information or use it for third-party targeted advertising. Necessary cookies and limited analytics may be used for sign-in, security, operation, troubleshooting, and product analytics. Required transaction and account messages delivered through the Marketplace or by email do not require marketing consent. Promotional email requires separate opt-in where required, and marketing consent is not a condition of purchase. SMS notifications, if offered, always require your separate, express opt-in and are governed by Section 27 and the consent shown at enrollment. Consent to SMS is not a condition of purchase or use of the Marketplace. Required-service-message provisions do not authorize SMS without consent or override an SMS opt-out.

SMS opt-in data and consent are excluded from broader information-sharing permissions in these Terms. The specific protections and limited processing needed to operate YIPE’s own SMS program are described in the SMS notifications section of the Privacy Policy.

16) Acceptable Use

You may not use the Marketplace to violate law or third-party rights; facilitate fraud, theft, sanctions evasion, unlawful export, or unsafe shipment; scrape or harvest data; interfere with security or operation; introduce malware; impersonate another person; manipulate reviews or prices; reverse engineer protected software; use Marketplace data to build a competing database; harass users; or evade a restriction. YIPE may investigate and cooperate with lawful requests.

17) Marketplace Changes, Suspension, and Termination

YIPE may add, modify, suspend, or discontinue features and may restrict, suspend, or terminate an account for violation, suspected fraud or safety risk, legal requirement, nonpayment, or material risk to YIPE or others. Where practicable, YIPE will provide notice and a reasonable opportunity to cure. Termination does not affect completed transactions, accrued payment obligations, record retention, or provisions that by nature survive, including ownership, fees, non-circumvention, disclaimers, liability limits, indemnity, and dispute provisions.

18) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE MARKETPLACE AND ALL YIPE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YIPE DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. YIPE DOES NOT WARRANT THAT A TRANSACTION WILL OCCUR, THAT A USER WILL PERFORM, OR THAT A PART WILL BE SAFE OR SUITABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO THEY APPLY ONLY If PERMITTED.

19) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YIPE AND ITS AFFILIATES, MANAGERS, MEMBERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, BUSINESS, OR USE; PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY A PART OR USER; OR LOSSES ARISING FROM A USER, CARRIER, PAYMENT PROVIDER, OR OTHER THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY.

YIPE’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR TRANSACTION WILL NOT EXCEED THE GREATER OF (A) THE COMMISSION YIPE ACTUALLY RECEIVED FOR THAT TRANSACTION OR (B) $500. FOR A CLAIM NOT TIED TO A TRANSACTION, AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF FEES YIPE RECEIVED FROM YOU DURING THE PRIOR 12 MONTHS OR $500. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, OR TO YIPE’S FRAUD, WILLFUL MISCONDUCT, OR GROSS NEGLIGENCE.

20) Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless YIPE and its affiliates, managers, members, employees, and providers from third-party claims, losses, liabilities, judgments, penalties, and reasonable legal fees arising from your User Content; listing, sale, purchase, removal, packaging, loading, shipment, installation, or use of a part; your breach of these Terms or law; your infringement of rights; or your fraud, negligence, or willful misconduct. YIPE will give reasonable notice and may control the defense; you may not settle a claim imposing liability or obligations on YIPE without YIPE’s consent. This section does not require a consumer to indemnify YIPE for YIPE’s own wrongful conduct.

21) Informal Resolution; Arbitration; Class Waiver

Before filing a claim, a party must send a written notice through YIPE’s designated legal-notice channel describing the claim and requested relief and allow 30 days for informal resolution. This requirement does not prevent urgent injunctive relief or a timely small-claims filing.

Except for an eligible individual action in small-claims court or a claim for injunctive relief concerning intellectual property, security, unlawful access, or circumvention, any dispute arising from this agreement will be resolved by binding individual arbitration under the Federal Arbitration Act and the then-current Consumer Arbitration Rules of the American Arbitration Association (“AAA”). The arbitration may occur by documents, telephone, video, or in person reasonably near the consumer’s residence. YIPE will pay arbitration fees when required by AAA rules or applicable law. The arbitrator may award any individual remedy available in court. NO PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION, AND THE ARBITRATOR MAY NOT COMBINE CLAIMS WITHOUT ALL PARTIES’ CONSENT. If this waiver is finally held unenforceable as to a particular claim, that claim must proceed in court after all arbitrable claims are completed.

You may opt out of arbitration by sending an opt-out notice through YIPE’s designated legal-notice channel within 30 days after first accepting these Terms. The notice must identify your account and clearly state that you opt out of arbitration. Opting out does not affect other Terms.

22) Governing Law and Venue

The Federal Arbitration Act governs Section 22. Otherwise, Wisconsin law governs without regard to conflict-of-laws rules, except that nonwaivable consumer protections of the user’s home state remain applicable. A court proceeding under these Terms must be brought in a state or federal court located in Dane County, Wisconsin, unless applicable consumer law requires another forum. Each party consents to jurisdiction and venue there.

23) Changes to These Terms

YIPE may update these Terms to reflect legal, security, operational, or feature changes. YIPE will post the revised Terms and effective date. For a material change, YIPE will provide reasonable advance notice through the Marketplace or email and, when legally required or when the change materially increases existing obligations, request renewed acceptance. Changes do not retroactively alter a completed transaction or pending claim unless required by law or agreed by the affected parties. Continued use after the effective date constitutes acceptance of nonmaterial updates.

24) General Terms

These Terms, the Privacy Policy, transaction page, incorporated provider terms, and any policy incorporated at acceptance are the entire agreement concerning the Marketplace. Any transaction-specific terms control over these Terms only for that transaction. If a provision is unenforceable, it will be narrowed to the minimum extent necessary and the remainder remains effective. Failure to enforce is not a waiver. You may not assign these Terms without YIPE’s consent; YIPE may assign them in connection with a merger, financing, reorganization, or sale of all or substantially all relevant assets. No third party is a beneficiary except indemnified parties.

25) Contact and Notices

Questions, claims, arbitration opt-outs, and legal notices must be submitted through the Support or Legal Notice channel identified in the Marketplace. YIPE may require identity verification before acting on an account request.

26) Fee Schedule

Fee schedule
ItemStandard Rule
Seller Commission to YIPE15% of merchandise price, unless a different rate is disclosed before the sale becomes binding.
Tax and ShippingPass-through charges paid by buyer as disclosed; not included in commission. Shipping is charged separately from merchandise.
Partial RefundCommission reduced proportionally with refunded merchandise price.
Full CancellationNo commission.
Qualifying Buyer Cancellation After Removal WorkThe exact Removal/Cancelation fee is disclosed before buyer pays for the merchandise. Generally, 10% of merchandise price; $250 minimum and $2,000 maximum, paid to seller; no YIPE commission, unless a different amount was disclosed before work began.
Off-Platform SaleSeller owes YIPE the commission that would have applied only when reliable evidence establishes the sale and price; account remedies may also apply.

27) SMS Notifications

This section describes the Yellow Iron Parts Exchange SMS notification program when made available. Registered users who separately opt in may receive automated, informational text messages from YIPE about their selected Marketplace activities: purchase activity, including offers, payment and order updates; shipping updates; and notices of new Marketplace messages. Messages may include a link to view details in the Marketplace. You may need to sign in to view those details.

This program is for notifications only. It does not send marketing messages or provide buyer-to-seller texting. Replying to a notification does not send a Marketplace message to another user. Keep discussions, offers, payments, and transaction actions in the Marketplace.

Enrollment is voluntary. Providing a phone number for your account, shipping, or another purpose does not enroll you. YIPE will ask for separate, express consent to send SMS to the number you provide. Consent is not a condition of purchase, account access, or use of the Marketplace. Choose the notification categories you want at enrollment; SMS remains optional even for an event that also produces a required service notice by another channel.

Message frequency varies based on your activity and selected notification categories. Message and data rates may apply under your wireless plan. Contact your wireless provider about those charges.

You may opt out at any time by replying STOP to a YIPE text. You may receive one confirmation of your opt-out. YIPE will stop further program messages unless you separately opt in again. Opting out of SMS does not close your account or prevent required notices through the Marketplace or email. You may also contact support to request removal from the SMS program.

For help, reply HELP to a YIPE text or email support@yellowironpartsexchange.com. Do not use SMS replies for urgent requests or to change a transaction. Use the Marketplace or contact support.

Use only a mobile number you own or are authorized to use. If you change your mobile number, update your notification preferences. Enrollment for a replacement number requires separate consent.

Delivery depends on wireless networks and other conditions outside YIPE’s control and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. SMS is a convenience; review the Marketplace for current transaction information and deadlines.

The Privacy Policy explains how YIPE uses your mobile number, notification preferences, consent records, and message delivery information. SMS consent applies only to YIPE’s own notification program and is not permission for another business to contact you.